Return Policy

Effective Date: November 26, 2024

At MasionCare, operated by NEMASIA PRIVATE LIMITED, we take pride in the quality of our products. However, please note that we follow a strict No Return policy.

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No Return Policy Details

• Once a product has been purchased and delivered, it is not eligible for return under any circumstances.
• Customers are encouraged to thoroughly review product details, specifications, and descriptions on our website before making a purchase.

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Exceptions

If you receive a damaged, defective, or incorrect product, you may contact our Customer Service Desk to report the issue. We will review your concern and take appropriate action, which may include replacement or store credit, at our discretion.

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Customer Service Desk

For any questions or concerns regarding your order or delivery, please contact us:

• Email: contact@masioncare.com
• Contact Days: Monday to Friday
• Contact Hours: 9:30 AM to 6:30 PM